Most common questions used to investigate
Have you tried cleaning your PC disk?
Have you tried deleting temporary internet files?
Have you tried deleting duplicating files?
Are you using Windows 10?
Have you tried using a Command Prompt?
Have you tried using a Windows Cleaner?
Have you uninstalled desktop apps that are not being used anymore?
Common conclusions
Open “My Computer” on your PC and select Properties at the bottom part of the menu. Select the “Disk Cleanup” and identify the files you want to delete. Proceed to “More Options” and look for the section System Restore and Shadow Copies. Select the “Clean Up” option and wait for few minutes to complete.
Go to your PC Control Panel and select “Network and Internet." You can delete temporary files that had accumulated when you visited certain websites. Select the “Delete” option and click “Delete All." This will delete all the temporary files on your PC and free your storage space.
Download an application that deletes duplicate files on your PC. Open the application and start scanning. Once it’s done, you can select the files you want to remove and click “Delete."
If you are using Windows 10, you can use a third-party cleaner that will clean up your hard drive and remove unwanted files that you no longer use.
Run a Command Prompt on your PC. Right-click Command Prompt and select “Run as administrator." Enter the following command: del/q/f/s %TEMP%\* and then press Enter.
Download windows cleaner and perform thorough scanning on your PC. You can choose to delete some or all the unwanted files you want. You can now launch the software any time you want and delete junk files whenever necessary.
Sometimes, what’s causing your PC to hide junk files are those apps that you no longer use but are not yet deleted. If you have removed those apps already, try rebooting your PC for a fresh start.
To uninstall desktop apps that are no longer being used, go to your PC Control Panel and click “Programs” and then “Program and Features." Select the program you want to remove and click “Uninstall."
References
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