Most common questions used to investigate
Have you checked your computer for overheating?
Have you tried contacting a technical support?
Have you opened several tabs in one go?
Have you tried checking the computer case if it’s too dusty?
Do you have some old files stuck on your PC?
Do you have antivirus software installed on your PC?
Have you recently installed an app with a high Gigabyte content?
Have you checked your keyboards for any dislodged keys?
Have you tried restarting your PC?
Common conclusions
Sometimes our computer crashes because it becomes too hot or is placed near an area with a high temperature. Please turn it off for a while to recover and place it on a cooler surface.
Try to call for technical support as they might help you solve the issue on your computer and prevent further damages.
A recurring freeze can be a result of a buggy program. Try the basic software troubleshooting by pressing the keyboard shortcut CTRL+SHIFT+ESC to open the Window Task Manager.
Check the CPU and clean it with a small brush if it has dust on its components. Make sure not to use a vacuum as the parts are too vulnerable. The dust may have blocked the airway, causing the PC to drop out randomly.
Try uninstalling old programs that you no longer used. Some of these programs may contain viruses and have caused your PC to crash.
Do a full scan and check for viruses. Purge all the viruses and software bugs. Reboot your PC to finish it off.
Uninstall programs or any app you have downloaded that your PC cannot carry. If a particular app contains more processing power than your computer can provide, chances are it will stop working altogether.
Check the keyboard for worn-out or loose keys as it may have caused your PC to stop working, and replace it if necessary.
If your PC freezes again after restarting it, your PC may have a hardware problem. Install a repair tool to optimize your PC’s performance, or have your PC checked immediately by a technical expert.
presses the power button for 5 to 10 seconds so that it can restart with less power disruption compared to a complete power loss. Try to boot it on safe mode if an error window occurs.
References
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