Most common questions used to investigate
Are you making the return within 90 days from the day of purchase?
Is the item still in good condition?
Did you receive the item as a gift?
Do you have the store receipt intact?
Common conclusions
According to Walmart policy, you may not return an item you purchased after the 15 to 90 day period. The 90-day return period is not extendable. Walmart policy states that 90 days is more than enough for individuals to change their mind and make a return of the item.
Walmart defines an item to be in good condition if it is still in the manufacturer's original packaging. You may return the item to Walmart if that is the case
Items received as gifts may be returned in the same stores they have been purchased. Bring the packing slip or the gift receipt to Walmart when returning the item. If you do not have one, a customer service associate will find the order online by asking you for the email address of the person who gave you the gift.
You may return the item for an exchange. For items with a store value of $25, you can ask for a cash refund. If you are returning an item that cost more than $25, you can request store credit for the sum of the item.
Walmart policies allow for item returns without the need to show a receipt except for certain items such as electronics, outdoor tools, entertainment items, computers, cameras and GPS units.
References
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