Investigate Problem

Can I Return An Item After Purchase?

Follow the prompts to identify the solution

proposes Did you remove the tag of the item?

Yes Add

No Add

Yes

No

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Most common questions used to investigate

Did you remove the tag of the item?

Is the item in good condition before you return it?

Do you have the store receipt intact?

Did you buy a personal item such as underwear?

Are you willing to take store credit?

Common conclusions

You cannot return that item after purchase. The tags are there to ensure the quality, the bar code, and the shipment of the item. If you remove it, stores will no longer consider accepting the item when you return it.

You may be entitled to a replacement. Go to the store and coordinate with the salesperson on how you can return the item or have it replaced.

You may be entitled to have the item replaced. As long as the item is in good condition, returning it within 24 hours from purchase should be a piece of cake.

You may not return the item. It is against sanitation laws to accept returns of used underwear.

You may return the item in exchange for store credit. One of the best ways to deal with items that you do not want anymore is to make sure that you are ready to accept store credit for it.

If the item is faulty and you are not willing to have it replaced or be given store credit, you may decide to go to your local trade regulator and ask for the next legal step.

References
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