Most common questions used to investigate
Do you see any problems with your performance?
Has your phone been hacked?
Do you want to do a factory reset?
Do you know why you want to reset your phone?
Do you know the difference between a hard and a factory reset?
Do you know to reset your phone?
Common conclusions
If there are any problems with your mobile phone or if you think it the performance has slowed down drastically, consider resetting your mobile phone. This is a good way to eliminate many problems. But if the performance doesn't improve, consider buying a new phone or reaching out to a professional to fix it.
If your phone has been hacked and you know it for sure, reset your phone to remove all the sensitive information. This can be a good way to eliminate the possible virus and other malicious programs that may be present in your device. Continuing to use your phone after it has been hacked opens the possibility for a data breach where all your data may get stolen.
In a factory reset, all the information you have stored and all the apps you have installed will get wiped out. Also, your setting will revert back to the time when you bought the phone. That's what a factory reset means and your phone will be just like how you bought it. It is not necessary to do a factory reset each time unless you have a strong reason for it. Also, understand what it will remove because the changes are permanent.
Troubleshooting a device doesn't always have to be a reset. When you have problems with your phone, there are many ways to fix it and in fact, experts suggest that a reset should be one of your last options when everything else has failed. Unless you have a strong reason for a rest or if you're going to get substantial benefits from it, a reset makes no sense.
Broadly speaking, there are two types of resets, namely a hard reset and a factory reset. A hard reset is where a specific part of the device is reset or reboot while in a factory reset, everything is erased and wiped off and it will be just like how it was when you first bought it. Most times, you'll need a hard reset to fix a problem and not a factory reset. Understanding the difference between the two and knowing when to use which reset can help you greatly.
If you have reset your phone in the past or if you're good with using devices, a reset should be a breeze for you. So, go ahead and do it by yourself.
All that you have to do is go to the Setting menu, navigate to backup and reset option, and reset your phone. It is really that simple. Just make sure you understand its implications as you can lose a ton of data.
References
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