Most common questions used to investigate
Is your mobile device an iPhone device?
Before resetting your iPhone we recommend backing up your device. do you know how to backup your iPhone?
Is your mobile device an Android device?
Before resetting your Android device we recommend backing up your device. do you know how to backup your Android device?
Common conclusions
Now that you have backed up your device, to reset your iPhone go to settings, tap on general, tap reset and then select Erase All Content and Settings.
We were unable to help you back up your device, if you still wish to reset your iPhone go to settings, tap on general, tap reset and then select Erase All Content and Settings.
Sorry, but the only options we have for resetting your phone are for iPhone or Android devices.
Now that you have backed up your device, to reset your Android device go to settings. For pixel/Android one devices, tap system, tap reset options, select erase all data (factory reset), tap reset phone enter your device PIN select continue and tap erase everything. For Samsung phones tap General management, select reset, tap factory data reset, tap the blue reset button enter your device PIN, tap next and then tap delete all.
We were unable to help you back up your device, if you still wish to reset your Android device go to settings. For pixel/Android one devices, tap system, tap reset options, select erase all data (factory reset), tap reset phone enter your device PIN select continue and tap erase everything. For Samsung phones tap General management, select reset, tap factory data reset, tap the blue reset button enter your device PIN, tap next and then tap delete all.
References
https://www.macworld.co.uk/how-to/iphone/reset-iphone-3596892/#toc-3596892-2
https://www.androidcentral.com/how-factory-reset-android-phone
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