Investigate Problem

Why Is My Android Smartphone Not Working Properly?

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proposes Is your phone turning ON at all?

Yes Add

No Add

Yes

No

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Most common questions used to investigate

Is your phone turning ON at all?

Is the battery placed in the correct position?

Is the battery correct according to the phone's specifications?

Has the phone's battery been charged?

Has the phone been exposed to or dropped in any type of liquid?

Has the cell phone suffered any collision damage?

Is your phone giving out any sound?

First check the volume. Is is set to an appropriate high value?

Check the speakers. Are they clogged with dust or any debris?

Is the mic working?

Is the wifi working?

Is the wifi turned ON from the phone's settings?

Is your phone in the range of the router?

Is some app not working?

Is there some error being shown while playing any video/movie?

Is the camera working?

Common conclusions

First place the battery in the specified position then try again.

Replace the battery with one that is correct according to the specified power requirements of the phone.

Charge your phone with the correct charger and then try to turn it ON.

A cellphone has electrical circuits inside that may have short circuited due to the liquid exposure. Contact the original manufacturer and claim the warranty if possible or contact a technician.

A cellphone has many delicate electrical circuits inside that may have been damaged due to the impact. Contact the original manufacturer and claim the warranty if possible or contact a technician.

Contact the original manufacturer and file a complaint or contact a technician to get the phone diagnosed.

Increase the volume as the phone may be playing sound but you are not able to hear due to the low volume.

Clean the speakers using small tools as a clogged speaker may be blocking the sound.

First check the mic port. if it is clogged, clean it using small tools if not, contact a technician or the original manufacturer.

First turn ON the wifi and then connect to the closest internet connection.

Move a little closer to the router or change its position and then try again.

First check if your phone supports the app. If it does support it, try to reinstall it. If the problem persists contact the helpline of the app's creator.

First check if the video file is corrupt. If it is not check whether your phone supports the video format, else contact the original manufacturer's helpline.

If the camera app is not working contact the original manufacturer as the problem may be with the software.

For any other problem contact the original manufacturer and file a complaint or contact a technician to get the phone diagnosed.

References
Related Problems
Author

muneebbabar null
Hi! I’m Muneeb. My background is in Electrical Engineering, IT and General Sciences . I enjoy writing about electronics, DIY and Self-Help. I’m always in pursuit of interesting materials and I love reading books and blogs about new technologies, IT solutions or DIY guides. You can find me on LinkedIn at: [www.linkedin.com/in/muneeb-babar-]