Why Is My Amazon Alexa Not Functioning Properly?

Is the device turning ON?

Check the power cord. Is it plugged into the socket/port properly?

Check the power cord. Is it damaged from anywhere?

Have you tried turning Alexa ON by using the power button?

Is Alexa able to connect to your personal smart devices?

Does the device have the function to link itself to Alexa?

Is Alexa's wifi turned ON?

Is the wifi turned ON on your devices?

Does Alexa randomly disconnect from the internet?

Is the device placed within the range of the internet router?

Is Alexa not listening to you properly?

Check the mic on the device. Is it clogged with debris?

Are you within the specified range of the amazon device?

Is Alexa responding?

Check the speaker's volume settings. Is it set to a low value?

First plug it in properly and then try again.

You can change the cable if possible. Else contact the original manufacturer and file a request for service or contact a professional.

First press the button labeled for a second and wait.

Contact the original manufacturer and file a request for service or contact a professional.

Nothing can be done about this except waiting, as the list of devices that Alexa can connect to is increasing every day.

Turn Alexa's wifi ON to connect your device.

Turn the wifi on your device ON to connect your device.

Contact the original manufacturer and file a complaint or contact a professional.

Place the amazon device closer to the router as sometimes the device may catch some signals for a short period of time and disconnect afterwards.

Contact the original manufacturer and file a complaint or contact a professional as the problem may be with the internet services or the device itself.

First clean the mic port using a pin or something and then try again.

Move the device closer to yourself or stand near the device itself and try again as the device may have failed to hear your voice.

First restart the device and try again. If the problem persists, contact the original manufacturer and file a complaint or contact a professional.

Increase the volume and try again as the device may have responded but in a very low volume.

For any further problem contact the original manufacturer and file a complaint or contact a professional.