Investigate Problem

Why Is My Keyboard Not Working Properly?

Follow the prompts to identify the solution

proposes Is the keyboard an integrated keyboard?

Yes Add

No Add

Yes

No

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Most common questions used to investigate

Is the keyboard an integrated keyboard?

Is it working at all?

Check the keyboard lock key (if there is one). Is it turned ON?

Open up the laptop casing. Is the keyboard's ribbon connector joined to the socket properly?

Is the keyboard's ribbon connector's pins bent or broken?

Was there any water damage to the keyboard?

Check the device manager on your computer. Is there any problem being shown about the keyboard?

Are the back lights working?

Is it an external wired keyboard?

Is the cable plugged in properly?

Check the power cable. Is it damaged from anywhere?

Are some selective keys not working?

Common conclusions

Press the button again to unlock your keyboard.

Carefully place the connector in correct position, press on it and close the casing or go to a professional.

Contact the original manufacturer and file a request for service or hire a professional and get the cable replaced.

The keyboard may have been damaged due to the water. Contact the original manufacturer and file a request for service or contact a professional and replace the whole keyboard.

Try to reinstall the driver, update or degrade the software. If nothing works contact a professional and inform them about the problem.

Contact the original manufacturer and file a request for service or hire a professional and get the problem diagnosed and fixed.

First push the specific button for the lights. If it is not responding, take your laptop to a technician as the problem may be with a faulty switch or light.

For any further problems, contact the original manufacturer and file a request for service or hire a professional and get the problem diagnosed and fixed.

First plug the main power cable in the specified port and try again.

You may try to fix the keyboard yourself or replace it with a new one.

First check if there is any dirt/dust clogged under the key if so, clean it, if not you may have to replace the keyboard or take it to a technician.

First push the specific button for the lights if it is not responding, take your laptop to a technician as the problem may be with a faulty switch or light.

References
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Author

muneebbabar null
Hi! I’m Muneeb. My background is in Electrical Engineering, IT and General Sciences . I enjoy writing about electronics, DIY and Self-Help. I’m always in pursuit of interesting materials and I love reading books and blogs about new technologies, IT solutions or DIY guides. You can find me on LinkedIn at: [www.linkedin.com/in/muneeb-babar-]