Most common questions used to investigate
Is there any power outage or fluctuation in your area?
Is your Smart TV turned on?
Does your Smart TV have a WiFi option?
Is it an internal peripheral?
Is the WiFi configured to search for networks?
Is your internet turned on?
Is the WiFi of the Smart TV connected to the internet?
Does your smart TV support an external WiFi adapter?
Is the WiFi adapter plugged in properly?
Does your Smart TV support a LAN connection?
Is the LAN wire connected properly on both ends?
Is your internet working?
Common conclusions
Due to the power outage or fluctuation your Smart TV may have malfunctioned. Call your local utility supplier and inform them about the power outage or fluctuation and file a complaint.
Turn on the TV and try again.
This may be the problem. Configure the Smart TV's WiFi from the internal settings and try again.
This may be the problem. Turn on your internet and try to connect your Smart TV again.
This may be the problem. Reconnect the WiFi of the Smart TV to the internet and try again.
There may be a problem with your local ISP. File a complaint to your internet service provider regarding the problem.
This may be the cause of the problem. Unfortunately, if you wish to connect to the internet, the only option would be to exchange your TV for one that supports an external WiFi adapter.
This may be the problem. Plug it in properly and try again.
There may be a problem with the WiFi adapter. File a complaint with the original manufacturer regarding the problem or purchase a newer adapter model and try again.
This may be the problem. Unfortunately, if you wish to connect to the internet, the only option would be to exchange your TV for one that supports a LAN connection.
This may be the cause of the problem. Connect both ends of the the LAN wire properly and try again.
This may be the cause of the problem. Check if the modem is turned on or if there is a problem with your local ISP.
Contact the Smart TV's original manufacturer and file a complaint or request additional information.
References
Related Problems
Author
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Hi! I’m Muneeb.
My background is in Electrical Engineering, IT and General Sciences . I enjoy writing about electronics, DIY and Self-Help. I’m always in pursuit of interesting materials and I love reading books and blogs about new technologies, IT solutions or DIY guides.
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